Join The Team

Join Our Diverse Team in Adelaide and Perth

At JE Heart Care, we're on a mission to provide exceptional, culturally appropriate support for people living with disability in Adelaide and Perth. Our team is the heart of our service, and we're currently seeking passionate people to join us in making a meaningful difference.

With a special emphasis on supporting the Vietnamese community, we value diversity and the rich cultural insights our team members bring to our work. If you're looking for a rewarding career where you can truly impact lives, we'd love to hear from you.

Current Opportunities at JE Heart Care

If you are interested in working with us, please send your resume and letter of interests at HR@jeheartcare.com.au with the job title in the subject line of your email.

About the role:

Promptly respond to enquiries from Participants and their families.
Work closely with team leaders/ senior workers to develop care plans/risk assessments.
Maintain and update Participants’ records ensuring accurate and consistent information is entered in our system.
Review and file Participants’ paperwork weekly.
Compile Participants’ reports weekly.
Be in charge of Participants’ monthly report to NDIS.
Assist in the review and development of policies, procedures and work instructions.
Conduct regular visits to Participants.
Support team leaders/senior workers in implementing procedures.
Other tasks allocated by Client Service Manager to ensure high quality of client services

About you:

The successful candidate will have the following skills and experience:

Diploma or Bachelor of Social Work/ Disability/ Special Education/ Community Services or equivalent degrees.
Two years’ experience working in the disability sector.
Demonstrated knowledge of the NDIS and Quality and Safeguarding Framework
Exceptional attention to detail.
Person-centred focus on all communications and duties.
Experience meeting deadlines and working in a fast-paced environment.
NDIS Worker Screening Check, Working with Children Check and Police Check.
Current driver’s license and willingness to travel.
Excellent written English and verbal Vietnamese.

Benefits:

Career Development Opportunities.
Positive and Supportive Work Culture and Environment.
Employee Assistance Program.

About the role:

The role of Quality Control Coordinator is to ensure the service quality that provides to Participants. This includes:

Conduct internal audits according to schedule and provide reports to relevant parties.
Attend external audits according relevant reports and compliance requirements
Provide accurate feedback, and timely written reports.
Compile action plan reports on non-conformities or continuous improvement opportunities resulting from internal audits.
Assist in the review and development of company policies, procedures and work instructions.
Critically analyse information, consult with relevant stakeholders, make sound judgements, compile reports, and prepare action plans for the issues related to all workplace and client incidents.
Assist to prepare documents for incident review and audits including external accreditation renewal audits.
Ensure quality documentation systems are complied with, and that processes are followed by all relevant parties when improvements are implemented or required.
Other tasks allocated by Director to ensure quality of the company.

About you:

The successful candidate will have the following skills and experience:

Previous experience in a quality improvement role in the disability and aged care sector, with a sound understanding of continuous improvement principles, and the ability to coordinate quality improvement plans.
Sound understanding of the legislative and regulatory environment for disability and aged care support services.
Demonstrated knowledge of the NDIS and Quality and Safeguarding Framework and Aged Care Quality Standards.
Exceptional attention to detail.
Person-centred focus on all communications and duties.
Experience meeting deadlines and working in a fast-paced environment.
NDIS Worker Screening Check, Working with Children Check and Police Check.
Current driver’s license and willingness to travel.

Benefits:

Career Development Opportunities.
Positive and Supportive Work Culture and Environment.
Employee Assistance Program.

About the role:

The role of Mental Health Senior Support Worker is to work closely with the Team Leader and the support team to support Participants with mental health. This includes:

Assess Participants’ needs and give reports to Team Leader.
Consult the Team Leader and Client Service team to refer clients to necessary related mental health services.
Communicate with other service providers and support programs.
Review all the paperwork completed by team members.
Assist Team Leader to instruct team members to implement the policies and procedures.
Research and develop new services and programs.
Maintain a clean and safe working environment.

About you:

The successful candidate will have the following skills and experience:

A minimum Certificate IV in Mental Health or 2 years’ intensive experience.
Two years’ experience working in the disability sector.
Exceptional attention to detail.
Person-centred focus on all communications and duties.
Experience meeting deadlines and working in a fast-paced environment.
NDIS Worker Screening Check, Working with Children Check and Police Check.
Current full South Australian driver’s license.
Excellent English
available to work minimum 25hr/week

Benefits:

Casual rate: $40 (based on your experience).
Career Development Opportunities.
Positive and Supportive Work Culture and Environment.
Employee Assistance Program.

About the role:

The role of Support Worker is to provide exceptional service to clients to meet their goals as set out in their care plan. This includes:

Read and implement care plans.
Support Participants with personal care (such as bathing, brushing teeth and daily living tasks).
Support Participants in community participation (including transport assistance and social activities engagement).
Administer Participants’s medication.
Support Participants with domestic tasks.
Support, observe and record Participants’ behaviours.
Assist Participants to build their self-image and self-confidence.
Assess Participants’ needs and planning, develop and implement support programs/care plans.
Monitor and report on the progress of Participants with disabilities.
Work closely with allied health professionals in implementing their care plans.
Work closely with families to meet their needs.

About you:

The successful candidate will have the following skills and experience:

Certificate III in Individual Support or Certificate IV in Individual Support or willingness to take Certificate IV in Individual Support (preferable)
Exceptional attention to detail.
Person-centred focus on all communications and duties.
Experience meeting deadlines and working in a fast-paced environment.
NDIS Worker Screening Check, Working with Children Check and Police Check.
Current full South Australian driver’s license.
Excellent English and/or one more language (preferable).

Benefits:

Over $32/hour (based on your experience).
Career Development Opportunities.
Positive and Supportive Work Culture and Environment.
Employee Assistance Program.

Ready to Make a Difference?

If you're inspired by the opportunity to contribute to a supportive, dynamic team and make a real difference in the lives of people and families, we'd love to connect. Register your interest below and become part of a community that values growth, diversity, and compassionate care. Vietnamese-speaking candidates are especially encouraged to apply.